Contact Us
We're committed to providing you with the best possible experience at Liraluck Casino. Whether you have a question, need help with an issue, or just want some general information about our services, we're here for you.
Our customer support team is available 24/7 through various channels, ensuring that you can get in touch with us whenever it suits your needs.
For immediate assistance, please use our live chat feature. Our dedicated team will be happy to help resolve any issues or answer your questions promptly and efficiently.
If you prefer emailing us, we'll do our best to respond as soon as possible. Please note that email support is available Monday to Friday, 9:00 AM to 6:00 PM GMT +1.
Email: Please use this contact form on your account's help page or see below for a direct link.Direct Link to Support Form
We've created an extensive help centre where you can find answers to frequently asked questions, guides, and tutorials on various topics. You can access our Help Centre from the top menu bar of this website.
If you're unable to find what you need in our FAQ section or Help Centre, please don't hesitate to reach out for personalized assistance.
For any questions or concerns related to your account verification process, you can contact us via email at the link above. We'll be happy to guide you through each step of the verification process and address any queries.
Account Security: For inquiries regarding security issues with your account, such as hacking attempts, suspicious login activity, etc., please reach out directly to our support team for assistance.
If you or someone close to you is experiencing problems related to excessive gambling behavior, we encourage reaching out through our dedicated responsible gambling email. We have professional experts who can offer advice and support to help you manage your gaming habits more responsibly.
For any technical inquiries about the website, games, or mobile app, including but not limited to installation and compatibility issues on your device, you can get in touch with our support team using one of the contact methods above.
Technical Help: We strive to provide up-to-date information about the most commonly experienced issues. Please visit our Help Centre section on Technical Support for more details.
We aim to resolve any disputes amicably and fairly. For complaints regarding gameplay, accounts, withdrawals, or other operational matters, please see below:
Disputes & Issues: To submit a formal complaint about your experience at Liraluck Casino, contact our support team using the preferred method for you. Please provide detailed information so that we can fully address your concerns.
We always do our best to respond promptly and efficiently across all of our supported languages during peak hours, however please note times might vary due to increased traffic or global time zone variations.
Response Times: Due to high volume periods (peak gaming seasons) response may take longer than normal.
If you're reaching out with an urgent matter after business hours, your email will still be addressed promptly upon our return, but live chat support isn't available outside regular operating hours for the purpose of this statement please refer above live chat info when it is enabled and 24/7 as we have provided a 7 day hold response.
