Terms & Conditions

Terms and Conditions

We are Liraluck Casino, a platform operated by Rocket Play B.V., with the objective of providing an immersive gaming experience for our users while maintaining transparency and fairness in all aspects of gameplay. These Terms & Conditions outline your responsibilities as a user of our platform and govern how we operate to ensure a safe and enjoyable environment.

Acceptance of the Terms

By creating an account, accessing or using any part of our platform (including software, services, content), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms are subject to change without prior notice; it is your responsibility to check for updates periodically.

Eligibility Requirements

• You must be at least 18 years old or the age of majority in your jurisdiction (whichever is higher) to create an account and use our services.
• Our platform may not be used by anyone under the influence of alcohol, drugs, or other substances that could impair judgment.

Minimum Age Requirements

All users are required to verify their date of birth upon registration. We reserve the right to request proof of age at any time.

Geographic Restrictions

Access and availability of our services vary across countries due to licensing requirements and applicable laws. Please note that we may restrict access from certain jurisdictions based on regulatory compliance, local legislation, or due to international sanctions.

Account Registration Rules

1. One- Account-per-User Policy: Each user is allowed one active account only.
2. Verification Requirements: Verification via KYC (Know Your Customer) process applies upon initial registration for withdrawals and may be requested at our discretion during gameplay.
3. Accuracy Obligations: You are responsible for maintaining the accuracy of your personal details, including name, email address, physical location, payment method information.

Account Security Responsibilities

• You must secure your account by protecting your login credentials (username/password) from unauthorized access.
• Do not share or reveal your password to anyone.
• Immediately notify us if you notice any suspicious activity on your account or if it has been compromised.

Login Credentials and Password Protection

Choose a strong, unique username and password that comply with our guidelines for secure passwords. If forgotten, follow the reset instructions provided within the platform to regain access.

Restricted Behaviour and Prohibited Activities

• Fraudulent Activity: Any attempt at manipulating results through software or other means will be deemed as fraudulent activity.
• Multi-Accounting/Fraud Prevention: Users caught creating multiple accounts for personal benefit (including but not limited to bonus abuse) will face account suspension/closure without warning.
• Deposit/Withdrawal Restrictions: Do not make deposits or withdrawals using unauthorized methods.

Bonus and Promotion Rules

1. Wagering Requirements: Bonuses come with specific wagering requirements that must be fulfilled within the stipulated timeframe to withdraw any winnings, as clearly outlined in our bonus policies.
2. Game Selection Eligibility: Certain games may contribute differently towards fulfilling your bonus terms; please consult the specific promotion for detailed information.

Wagering and Gameplay Conditions

• Wagers placed during gameplay are subject to the platform’s rules and regulations.
• All game outcomes, including wins, losses, or voided results due to technical interruptions, will be solely governed by our internal mechanisms (including but not limited to Random Number Generators).

Bonus Abuse Prevention

We reserve the right to terminate or modify any bonus policy if we suspect abuse through means such as coordinated deposit/withdrawal activity.

Responsible Gambling Expectations

• Set your limits: Take advantage of built-in features for setting deposit and spend limits, cooling off periods.
• Recognize when to quit: If you believe gaming is negatively affecting your life or others', contact support for guidance on responsible gambling strategies.
• Seek help if needed: Direct links to relevant support organizations are available within our platform.

Self-exclusion and Account Restrictions

Users can opt-out of gameplay via a cooling-off period, temporary self-exclusion, or permanent account closure. In such cases, access to the platform will be restricted until the specified timeframe has been met; no withdrawals from funds deposited after opting out may be made without prior agreement from our support team.

Game Fairness and RNG Systems

All games on our platform are audited regularly by third-party auditing firms (currently listed as eCOGRA, iTech Labs) to ensure fairness. The internal systems for generating game outcomes utilize certified Random Number Generators (RNGs).

Technical Interruptions or Voided Gameplay

Occasionally, technical issues may result in gameplay interruptions. Any interrupted games are considered void and cannot be played out.

Suspension or Closure of Accounts

Your account will be suspended without warning if:

• We suspect fraudulent activity.
• You engage in prohibited activities including but not limited to multi-accounting/fraud prevention.
• Non-compliance with our rules, conditions of use, or applicable laws is identified.

Intellectual Property and Platform Ownership

Our platform is protected by applicable intellectual property rights; any unauthorized usage without the consent of Rocket Play B.V. may result in legal action against violators.

Limitation of Liability

We make no warranties regarding uninterrupted access to our services due to unforeseen circumstances such as technical failure, maintenance activities or unexpected changes.

Modification of Terms

Changes made to these terms will become effective upon posting them within the platform and are applicable retroactively where necessary; it is your responsibility to check for updates regularly.

Contact or Support Guidance

For any queries or issues related to our services, you can reach out via email, live support through chat, phone number if available.